Product delivery, return policy
Return Policy and Payment Options
Payment options
We accept payments through electronic banking services of Swedbank, SEB, Luminor, Citadele and Šiaulių bankas. Payments are accepted only in euro currency.
Payment processing
All payments related to our services are made through the MakeCommerce.lt payment platform, ensuring the security and reliability of payments.
Possibilities of returning goods
If you want to return an item for any reason or have changed your mind about our services, we give you the opportunity to do so. The return process is as follows:
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Contact our customer service team by email. by mail and notify us of your desire to return the product or services.
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Provide us with the necessary information to help us identify your payment and ensure a successful refund.
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After confirming the information, we will start the refund process and you will be refunded.
If the item was defective, you can return it within 14 days of receiving the item. Please contact our customer service team who will assist you with the return process. It is your responsibility to ensure that the item is returned in its original condition with all shipping documents or original packaging.
Our team will carry out the necessary checks to ensure that the item is in good condition. After successful verification, the amount will be refunded to your original payment account according to the selected payment method. The refund period depends on your bank or payment service provider.
Our goal is to ensure your comfort and confidence in our services. If you have received a damaged item or your order does not meet your expectations, please contact us immediately. We guarantee that the quality of the product meets the highest standards and we are ready to solve any possible problems.
Our goods delivery policy ensures fast and reliable delivery of goods throughout Lithuania. When you order a product through our website or other sales channels, the product will be delivered to the address you specified within 3-4 working days from the date of the order. We only work with reliable delivery partners to ensure safe delivery of goods.